K9 Training Institute and its affiliates (individually and collectively, “we,” and/or “us”) operate the website located at https://www.k9ti.org and/or at other websites on the Internet now or that may be located on the Internet hereafter (individually and collectively the “Website”), on which we offer a copy of our Products (both as defined in our Terms & Conditions) and Programs. As a routine part of transacting business on our Website, we may receive personally identifiable information from you such as, without limitation, your name, address, email address, telephone number, your dog’s name, breed and age, information secured by our service providers such as your credit card number, telephone number and address (individually and collectively “Personal Information”). In an effort to secure your trust and confidence, we have taken various measures to protect your privacy as it relates to your transactions conducted on our Website, or through any of our active service providers (individually and collectlvely “Affiliate(s)”), such as 2 Checkout.com (“2Checkout”) and Paypal.com.

This privacy policy (“Privacy Policy”) describes the Personal Information we obtain from you, what we do with your Personal Information, the safeguard measures we, or our Affiliates have in place to protect your Personal Information, and to what extent you can control our use of such Personal Information. By using our Website, you hereby agree, without limitation or qualification, to be bound by this Privacy Policy. This Privacy Policy specifically incorporates our Terms & Conditions and any terms not specifically defined herein shall have the same meanings as those terms are ascribed in the Terms & Conditions. We hereby reserve the right, in our sole discretion, to change, modify, add or remove any or all of this Privacy Policy at any time by posting a revised version of this Privacy Policy on our Website. Your use of our Website after we post any revised version of this Privacy Policy, shall be deemed your agreement to and acceptance of any changes made therein from the original, whether or not you have reviewed them. If you do not agree to this Privacy Policy or to any revised version of this Privacy Policy, you should not use our Website.

When you provide Personal Information to our Website, you hereby consent to the manner in which we and our Affiliates collect, manage, protect and disclose your Personal Information in accordance with the terms and conditions of this Privacy Policy.

Please note that this Privacy Policy applies only to Personal Information collected by our Website or through purchase of a subscription to our Program or through purchase of our Products. We are not responsible for the privacy of any Personal Information you reveal or post in any public forum (e.g., message board, blog, personal page, etc.) or for the privacy practices of Third Party Sellers.

Third Party Financial Institutions and Affiliates

When you purchase Products available on our Website, you must submit payment information directly to our Affiliates, including your credit card or debit card number, as well as your zip code. Such information may be recorded and filed by our Affiliates to fulfill your orders. In addition, when you return previously purchased Products or request a refund or exchange, you may be asked to give your name, address, and other Personal Information. The Affiliates collects this Personal Information to prevent fraud and identity theft. If a customer contacts any employee or affiliated person, a record of that correspondence may be kept.

Passive Collection of Personal Information

We reserve the right to passively collect information related to usage of our Website such as time spent on our Website, areas visited, and sites linked to and from our Website. Our Web Site may collect additional information and may install cookies on the hard drives of our customer and others who visit our Website. The use of cookies will allow us to improve our Website based on the user’s preferences and is a widely used industry practice of online businesses. However, the cookies are stored on the user’s computer, not on our Website. If you do not wish to receive cookies, or would like notification of when they are placed on your computer, you may set your browser accordingly, if permitted. If you disable cookies on your browser, please note that some parts of our Website may not function as effectively.

Security of Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We are committed to employing reasonable technology in order to protect the security of our Website and our offline files. However, even with the best technology, no site is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such Personal Information take comparable steps to protect that security.

INFORMATION COLLECTED ON OUR WEBSITE OR THROUGH YOUR SUBSCRIPTION TO OUR PROGRAM OR THROUGH YOUR PURCHASE OF OUR PRODUCTS

Personal Information

We may request Personal Information from you when you become a customer on our Website, subscribe to our Program or purchase our Products. In all of these cases, we will collect Personal Information from you only if you voluntarily submit such Personal Information to us. You do not have to provide us with any Personal Information to visit our Website.

Non-Personal Information

When you become a customer of our Website, subscribe to our Program or purchase one of our Products, we also may collect information that by itself cannot be used to identify or contact you, such as your dog’s breed, name and age. Non-Personal Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personal Information is used to help us understand who uses our Website and to improve and market our Website in general and our Program and Products in particular.

Information from Other Sources

We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our Website, our Program and our Products, to determine your preferences so that we can tailor our Website, our Program and our Products to your needs.

Usage and Disclosure of Personal Information

We may use your Personal Information, and/or transfer your Personal Information for any legal purpose including, without limitation: (1) to deliver the Program and/or the Products to you that you have requested; (2) to validate your compliance with the Terms & Conditions; (3) for content improvement and feedback purposes; (4) to reach you, when necessary, regarding your use of our Website, our Program or our Products; and (5) to bring retail opportunities and promotional offers to you by email, direct mail, telemarketing, and/or online banner advertising.

We will not disclose Personal Information collected from customers of our Website to third parties, except to companies with which we are actively affiliated, to contractors we use to support our business (such as technical support, delivery services, and financial institutions) whereby we will require such third parties to treat such Personal Information in accordance with this Privacy Policy, and in connection with the sale, assignment, or other transfer of the business of our Website to which the information relates. We may hire third parties to review certain Personal Information to advise us on demographic and marketing related issues, but only after such third parties have agreed to maintain the confidentiality, security, and integrity of any Personal Information contained in accordance with this Privacy Policy.

When your information is provided to third parties, these third parties may include providers of direct marketing services and applications. We or these third parties may supplement the information we collect online with outside records to enhance our ability to serve you, to tailor our Website, our Program and our Products to you, and/or to offer you targeted advertising and other opportunities to purchase products and services that we believe may be of interest to you.

We will NEVER share your credit card information with third parties unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive free information on products and services that may be of interest to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. By submitting your email address on our Website, you agree to receive email from us and our third party advertisers. We, and our third party advertisers, may maintain separate email lists for different purposes. You may cancel your participation in any of these email lists at any time by clicking the opt out link or other unsubscribe option that is included in the email. We only send emails to people who have voluntarily provided us with such contact information, either directly, or through a third party. We do not send unsolicited commercial emails.

Public Forums and the Public Profile Feature

We feature public forums such as those contained in a Community Area where you and other Registered Users of our Website can communicate with one another. In addition, we offer “Account Settings” features of our Website to permit you to share information about yourself (including, if you elect, Personal Information) with others. THIS PRIVACY POLICY DOES NOT PROTECT YOU WHEN YOU USE OUR PUBLIC FORUMS OR PROVIDE INFORMATION (INCLUDING PERSONAL INFORMATION) ABOUT YOURSELF THROUGH THE PUBLIC PROFILE FEATURE OR THROUGH ANY COMMUNITY AREA AVAILABLE ON OUR WEBSITE. You should be aware that any Personal Information shared in a Community Area or through our Public Profile feature is public information and may be seen or collected by third parties that do not adhere to our Privacy Policy, although the availability of personal pages or groups identified as “private” may be limited to certain permitted customers. However, even information marked “private” may be viewed by our staff. You should think carefully before disclosing any Personal Information in any public forum, on our Website. For example, you should not select a username that includes Personal Information.

Third Party Actions

We do not control and are not liable for the actions of our third party marketers or advertisers. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our offerings.

Other Uses of Personal Information

We also use Personal Information, including information provided to us from our service providers, to continually assess and improve the Products we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our Products that may be of interest to you, and for other promotional purposes.

Promotional Information and Marketing Materials

We would like to inform you of Products, sales and special offers that might benefit you. You will have the opportunity to sign up for e-mails and SMS messages about our Products, sales and special offers. If you would like to stop receiving emails from us, please click the link at the bottom of the email correspondence, or SMS STOP to the number from which you have received the SMS from us.

Disclosures of Personal Information in Legal Proceedings

If we, our service providers or our Affiliate(s) are requested by law enforcement officials or judicial authorities to provide Personal Information, we or the applicable third party provider, may, without your consent, provide such Personal Information. In matters involving claims of personal or public safety, we, or the applicable third party provider, may provide your Personal Information to appropriate authorities without your consent or court process. We, or the applicable third party provider, also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving us, the applicable third party provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Access to Personal Information by Companies that Work with or on Behalf of Us

Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than for us to be able to provide you with those specific services.

Privacy Preferences / Opt Out: Our Website offers you the ability to opt out of receiving further email updates on fitness, nutrition, and exercise by clicking on a link on the email where you can change your preferences to receive or not receive marketing, newsletter, and informational materials. You may update these preferences at any time. You may also change your marketing preferences or remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained at the bottom of the promotional emails we send to you.

Third Party Links

This Privacy Policy only applies to our Website. Our Website may include links to the websites of our business partners, vendors and advertisers. These sites are outside of our control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in this Privacy Policy. Please carefully read the privacy policy of these websites, as once you leave our Website, any information you submit is no longer in our control.

Your Warranties and Representations

You hereby warrant and represent that with respect to any Personal Information that you submit to our Website, you have the right and authority to submit such Personal Information for all purposes set forth herein.

Contacting Us: If you have any questions concerning our Privacy Policy, you may contact us at:

K9 Training Institute
4283 Express Lane
Suite 359-156
Sarasota, FL 34238

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.

Use of Google User Data

Our app integrates with the WP Amelia plugin to sync Google Calendar data for our employees (counselors) to manage scheduling. This integration allows us to:

• Access: Access Google Calendar data to manage and sync appointments with our scheduling system.
• Use: Use Google Calendar data to display and manage counselor availability and appointments.
• Storage: Store Google Calendar data securely, accessible only by authorized users.
• Sharing: We do not share Google Calendar data with third parties except as necessary to provide the app’s functionality.

Limited Use Policy

We comply with Google’s Limited Use Policy, which means we only use Google user data for the purpose of providing or improving the user-facing features of the app. We do not use this data for any other purpose, including serving ads or other commercial purposes.

Disclosure: Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Google API Services User Data Policy.