Refund Policy

K9ti.org provides an unconditional, 90-day money back guarantee for all its products. If you purchase one of our products and are not satisfied with it for any reason whatsoever, please Contact Us within 90 days from the date that you purchased the product, and we will provide a full, no-questions-asked refund of the product price to you.

This excludes the ESA/PSD recommendation letter products. For these, the Money Back Guarantee is – if your letter is not approved after you have completed our questionnaire and spoken with a therapist, we will refund 100% of your payment.